[podcast]/audio/Wii20090809.mp3[/podcast]
Tim discusses how to actually fix the problem. THE problem. He also talks about the key questions to ask yourself that will help you in fixing the problem.
Much of this material is based on Alan Godwin’s book, How to Solve Your People Problems. Find his info at PeopleProblems.org.
Download the Class Notes from August 9, 2009.