[podlove-episode-web-player publisher="2624" post_id="2624"]
This is the second of a two-week look at the subject of empathy, utilizing videos from John Townsend and the CloudTownsend.com website.
This recording is of the class discussion, which is a minor portion of the total class. Most of the class was video. You can see all the videos we used at CloudTownsend.com.
The videos we used were:
In addition, Tim mentioned another video that we are not going to view in class. Here is the link to that one:
Download the class notes.
Listen to the class.
[podlove-episode-web-player publisher="2625" post_id="2625"]
We are back! Sort of.
This is week one of a two-week look at the subject of empathy, utilizing videos from John Townsend and the CloudTownsend.com website.
This recording is of the class discussion, which is a minor portion of the total class. Most of the class was video. You can see all the videos we used at CloudTownsend.com.
The videos we used in this session are:
Download the class notes to follow along as you listen.
Listen to the class
[podlove-episode-web-player publisher="2626" post_id="2626"]
We kick off the new year with a look at what – and who – is new.
Next week we begin a 10-week video based series from Walk Thru the Bible, titled Five Lies That Ruin Relationships. Because this will be copyrighted video material, we will not be recording any of these classes. We will resume the podcast when that series is over.
Download the class notes (PDF).
Listen to the class (mp3).
[podlove-episode-web-player publisher="2627" post_id="2627"]
Trudi finishes our discussion of Apology with a look at the ten most important do’s and don’ts of effective apologies. She also talks about the person who might be the hardest to apologize to, and what to do about it.
Download the class notes.
Listen to the class.
[podlove-episode-web-player publisher="2628" post_id="2628"]
Tim discusses the three types of apology, how you can keep the best kind from sounding like the worst, and how to fix a flawed apology.
This current series on apologies mostly comes from two key resources. The first is Effective Apology by John Kador. The other is The Five Languages of Apology by Gary Chapman and Jennifer Thomas.
Download today’s notes (PDF).
Listen to the class (Quicktime).
[podlove-episode-web-player publisher="2629" post_id="2629"]
We discuss the giving and receiving of apologies.
Tim finishes our session from last week, as we talk about how, when, and where to give an apology. Then Trudi turns to the other side of the equation and talks about how to receive an apology and what some of the biggest apology busters are.
This current series on apologies mostly comes from two key resources -Â The Five Languages of Apology by Gary Chapman and Jennifer Thomas, and Effective Apology by John Kador..
Download the class notes.
Listen to our 100th entry!